Dovebourne, all-inclusive care home in Hatton, Burton-upon-Trent

Melanie Fenton
General Manager
  • residential
  • dementia
  • respite
Now open!

“As an ambassador, I am excited to champion Crystal Care Collection’s values and share the vital message that everyone deserves to feel cared for in later life”.

Anthea is supporting Crystal Care Collection’s mission to enrich the lives of residents and raise awareness around the importance of compassionate, person-centred care.

All-inclusive classic en-suite rooms £1,425 per week

Welcome to Dovebourne – Providing warm and friendly care in a premium setting.

Located in the peaceful village of Hatton, just outside Burton upon Trent, Dovebourne is thoughtfully designed to offer the perfect blend of comfort, personalised care and contemporary living.  Located on the corner of Derby Road and Station Road on the site of the Salt Box Cafe, our cafe is named ‘The Salt Box’ as a nod to the well-known eatery.

At Crystal Care Collection, we believe great care begins with understanding. That belief is shaping every aspect of Dovebourne. From the layout of our living spaces to the way our team supports residents, we’re creating a home where every individual is valued, every detail matters, and where comfort, dignity and independence sit at the heart of daily life.

With 66 spacious en-suite bedrooms, bright communal lounges, inviting dining areas and beautifully landscaped gardens for relaxation, fresh air and connection. Our aim is to build a warm community where residents feel settled, supported and proud to call Dovebourne home. Each bedroom also features Sensio RoomMate, a discreet acoustic monitoring system that promotes safety while supporting residents’ independence and dignity.

We offer a range of care options including, residential, dementia and respite care, delivered by a compassionate, professional team who take the time to understand each resident’s routines, preferences and needs. Families will be welcomed as partners in care, with open communication and ongoing support throughout their loved one’s journey.

We would be delighted to speak with you about what Dovebourne offers. Please get in touch to arrange a visit, or discuss how we can support you or your loved one.

+441283380015

Facilities

  • Landscaped gardens
  • En-suite shower rooms
  • Cinema
  • Salon
  • Activity room

Our all-inclusive pricing offers peace of mind that everything is covered by a single weekly fee.

All-inclusive classic en-suite rooms
£1,425 p/w

  • Respite, Residential or Dementia Care needs, 
our all-inclusive price remains the same.
  • Personalised electronic care plan tailored to your needs by our highly qualified team
  • Fully fitted, spacious bedroom with adjustable bed, smart TV, mini fridge and en-suite wetroom
  • Relaxing bathrooms with specialist assisted bath
  • A choice of nutritious meals, snacks and drinks including wine and beer
  • Hair appointments at our on site salon and regular chiropody
  • Use of all social spaces including bar, cinema and garden rooms
  • Laundry and daily housekeeping service and onsite maintenance support including gardening
  • Full and varied programme of activities with something for every day of the week
  • WiFi throughout, lifts and car parking
  • Local GP service and medication management
  • Daily newspapers & magazines

We provide top-quality residential, dementia, and respite care, with packages tailored to meet the unique needs of each resident.

We recognise that moving to a care home is a significant transition, so we create a warm and welcoming environment to foster peace of mind. Our dedicated team provides 24/7 attentive care, ensuring residents’ safety, comfort, and emotional well-being. We conduct regular wellness checks, develop personalised care plans, and maintain open communication with families to keep everyone connected. Our holistic approach offers additional support, ensuring residents and their loved ones feel reassured at all times.

We are committed to supporting residents with cognitive challenges through compassionate, person-centred care. Our dedicated team creates a safe and stimulating environment, incorporating memory-enhancing activities and personalised routines to cater to each resident’s unique needs, ensuring their comfort and dignity.

We prioritise safety and emotional well-being, using patient and empathetic approaches to manage behavioural changes. Our individualised care plans are designed to enhance the quality of life for residents living with dementia while providing peace of mind to their families. In our nurturing atmosphere, residents receive the attentive support they need to thrive.

We provide essential relief and support to caregivers and their loved ones through our respite care services. We warmly welcome all individuals for respite stays, ensuring they receive the same high standard of care and attention as our long-term residents. Our compassionate and dedicated staff are fully prepared to meet each guest’s unique needs from the moment they arrive. Whether it’s a short-term stay or a planned respite period, we create a comforting and secure environment where individuals feel valued and well cared for.

RoomMate by Sensio is a discreet acoustic monitoring sensor, positioned within resident bedrooms to support individual care needs 
while respecting privacy.

RoomMate helps care teams recognise when support may be needed — without cameras, noise, or unnecessary interruptions.

This technology gives our care teams more time to provide attentive, compassionate care.

Upcoming events

Upcoming event
Every Tuesday from 10-12

Tuesday Cuppa Club

Join us for tea, coffee, biscuits and a good old natter

Every Tuesday from 10-12 Tuesday Cuppa Club
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Our leadership team are passionate about making a positive impact to the lives of our residents.

Melanie Fenton

General Manager

Read bio

Melanie Fenton

General Manager

Meet Melanie, our General Manager, who brings nearly four decades of experience in the care sector to our home.

Melanie began her career in 1987 as a Residential Social Worker with the London Borough of Ealing Council. Since then, she has remained passionate about supporting people to live safe, dignified, and fulfilling lives.

Over the years, she has progressed from frontline roles into senior leadership and has proudly served as a CQC Registered Manager for 26 years. Her extensive experience, strong regulatory knowledge, and hands-on leadership ensure the highest standards of care are always at the heart of what we do.

Melanie is dedicated to building supportive, effective teams and delivering truly person-centred care that makes a meaningful difference each and every day. Having worked for just four employers throughout her career, she brings loyalty, stability, and a genuine passion for the sector.

“I’m incredibly proud to work alongside such committed teams and to help create services built on trust, compassion, and professionalism,” says Melanie.

Gemma Salloway

Customer Relationship Manager

Read bio

Gemma Salloway

Customer Relationship Manager

/seGemma joins Dovebourne Care Home as Customer Relationship Manager, bringing over 20 years of experience in welcoming, supporting, and building strong relationships with clients and families.

For the past nine years, Gemma worked as a Patient Coordinator within a busy aesthetics and private GP clinic, where she guided patients through every stage of their journey. This role strengthened her passion for delivering a personalised, reassuring experience and ensuring people always felt listened to, informed, and cared for.

Prior to this, Gemma spent 13 years front of house at Mercedes-Benz of Derby, where she developed a warm, professional approach and a genuine enjoyment of meeting new people and creating positive first impressions.

In her role at Dovebourne, Gemma is dedicated to supporting residents and their families with empathy, understanding, and clear communication, helping them feel confident and comfortable every step of the way.

Outside of work, Gemma enjoys walks in the Peak District with her dogs, holidays abroad with her partner and two girls, and relaxing with a good movie.

Dovebourne residential and dementia care home in Hatton is now open

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