Otwell Grove care home in Bicester
“As an ambassador, I am excited to champion Crystal Care Collection’s values and share the vital message that everyone deserves to feel cared for in later life”.
Anthea is supporting Crystal Care Collection’s mission to enrich the lives of residents and raise awareness around the importance of compassionate, person-centred care.
Welcome to Otwell Grove, a brand-new, premium residential care home in Bicester, Oxfordshire, opening Autumn 2026.
Designed to provide exceptional person-centred residential and dementia care, Otwell Grove will be a purpose-built home offering a premium, community orientated environment for up to 66 residents.
Situated on Anniversary Avenue East, the home enjoys a convenient location within easy reach of Bicester town centre, as well as the renowned Bicester Village shopping outlet. Just a short drive away from the Cotswolds Area of Outstanding Natural Beauty, our home is surrounded by the beautiful Oxfordshire countryside, including Gravenhill Wood and Gavray Wildlife Meadows, offering the perfect blend of peaceful living and community life.
Our experienced team takes the time to understand each resident on a personal level, learning their routines and preferences, ensuring care feels reassuring from day one. Whether someone is looking for long-term residential care or a short respite stay, support is tailored to suit individual needs.
With an all-inclusive fee, families can enjoy complete peace of mind knowing there are no hidden costs. Each bedroom will also feature Sensio RoomMate, a sensor-based awareness system that promotes safety while supporting residents’ independence and dignity.
+441869520315
View our sample activity plan 
View our sample dining menu Our all-inclusive pricing offers peace of mind that everything is covered by a single weekly fee.
Limited time opening offer.
£1,500 p/w
- Respite, Residential or Dementia Care needs, our all-inclusive price remains the same.
- Personalised electronic care plan tailored to your needs by our highly qualified team
- Fully fitted, spacious bedroom with adjustable bed, smart TV, mini fridge and en-suite wetroom
- Relaxing bathrooms with specialist assisted bath
- A choice of nutritious meals, snacks and drinks including wine and beer
- Hair appointments at our on site salon and regular chiropody
- Use of all social spaces including cinema, bar, and private dining
- Laundry and daily housekeeping service and onsite maintenance support including gardening
- Full and varied programme of activities with something for every day of the week
- WiFi throughout, lifts and car parking
- Local GP service and medication management
- Daily newspapers & magazines
Amenities
- Landscaped gardens
- En-suite shower rooms
- Cinema
- Salon
- Activity room
Get in touch with us
-
Otwell Grove,
2 Anniversary East,
Bicester,
OX25 2DQ
- 01869 843181
- toned.river.lifts
- otwellgrove@crystalcarecollection.co.uk
We offer residential, dementia and respite care at the highest quality. Our packages are tailored to best suit our residents needs.
At Otwell Grove, we understand that transitioning to a care home can be a significant change, so we provide a warm, welcoming environment that promotes peace of mind. Our round-the-clock team offer attentive assistance, ensuring safety, comfort, and emotional well-being. We offer regular wellness checks, personalised care plans and encourage open communication with families to keep everyone involved. Our holistic approach provides an extra level of support, ensuring residents and their loved ones have peace of mind at all times.
At Otwell Grove we have a deep understanding and commitment to supporting residents with cognitive challenges. Our team provide compassionate, person-centered care. We create a secure and stimulating environment, incorporating memory-enhancing activities and routines. Individualised care plans cater to unique needs, ensuring comfort and dignity. We prioritise safety and emotional well-being, implementing strategies to manage behavioural changes with patience and empathy. Our home offers a supportive and nurturing atmosphere where we are able to improve the quality of life for residents living with dementia while offering peace of mind to their families.
At Otwell Grove, we offer much-needed relief and support to both caregivers and their loved ones. We welcome all individuals joining us for respite care with love and support. They will experience the same high standards of support and attention as all of our residents. Our dedicated and compassionate staff are trained to meet their unique needs before arrival. Whether a short-term stay or a planned respite period, we create a warm and welcoming environment where individual feel secure and cared for.
RoomMate is a privacy first safety sensor, positioned within resident bedrooms to support individual care needs while respecting privacy.
RoomMate helps care teams recognise when support may be needed — without cameras, noise, or unnecessary interruptions.
This technology gives our care teams more time to provide attentive, compassionate care.
What people are saying about us
Wendy Luck
General Manager
Wendy Luck
General Manager
Wendy has over 40 years of experience in the care sector, including a long career with the NHS, where she worked across a range of wards, primarily supporting older people. She spent the final 12 years of her NHS career in trauma care, gaining invaluable experience in a fast-paced and rewarding environment.
For the past 18 years, Wendy has worked as a Registered Manager, specialising in transforming care homes into warm, vibrant communities where residents receive outstanding, compassionate care. She is passionate about creating cultures built on kindness, quality, and respect, while supporting and developing staff to become the next generation of care leaders.
Outside of work, Wendy enjoys spending time with her three children and four granddaughters, travelling with her partner, socialising with friends, and attending music concerts and the theatre. Her much-loved PAT (Pets As Therapy) dog, RubyLou, brought comfort and smiles to many residents over the years and now enjoys a well-earned retirement.
Sarah Johnson
Customer Relationship Manager
Sarah Johnson
Customer Relationship Manager
With over 20 years of experience in customer service, Sarah brings a wealth of knowledge, warmth, and understanding to her role as Customer Relations Manager. Her varied career has taken her through mental health, dentistry, and beauty therapy, giving her a real appreciation for people from all walks of life and the importance of making everyone feel heard, valued, and at ease.
Sarah is passionate about creating positive experiences and building genuine relationships with residents, families, and colleagues. She believes great customer service is about more than simply solving problems. It’s about listening, understanding what matters to someone, and adding those thoughtful little touches that can make all the difference.
Friendly, approachable, and always ready to help, Sarah enjoys being part of a team and brings plenty of positive energy to her work. After more than two decades in people-focused roles, she still loves the fact that no two days or two people are ever quite the same.
Outside of work, Sarah enjoys running and singing. Whether she’s clocking up the miles or singing her favourite songs, she likes to keep active, have fun, and make the most of her downtime.