Potter House, All-Inclusive Care Home in Yeovil
“As an ambassador, I am excited to champion Crystal Care Collection’s values and share the vital message that everyone deserves to feel cared for in later life”.
Anthea is supporting Crystal Care Collection’s mission to enrich the lives of residents and raise awareness around the importance of compassionate, person-centred care.
Welcome to Potter House, a welcoming care home in Yeovil where high-quality care is delivered with kindness and respect.
Situated in a convenient and well-connected area of Yeovil, Potter House is one of the most highly rated care homes in Yeovil. Our location allows residents to remain close to local amenities, familiar surroundings and the community they know.
We provide high-quality residential, dementia and respite care, with every resident supported by a personalised care plan. As one of the leading residential care homes in Yeovil, our experienced team takes the time to understand each individual’s needs, preferences and daily routines. From nutritious meals and engaging activities to everyday companionship, care at Potter House is shaped around what matters most to each resident.
We believe supporting families is just as important as supporting residents. That’s why we encourage open communication, regular updates and ongoing guidance throughout every stage of a loved one’s care journey.
Potter House offers 66 fully furnished bedrooms, inviting social areas and relaxing lounges where residents can spend time with friends or enjoy quiet time. Whether you are seeking long-term residential care, dementia support or a short respite stay, our Yeovil care home provides a safe, reassuring place to call home.
We would love to welcome you for a visit. Come and take a tour of Potter House and meet our friendly team. If you have any questions or would like to arrange a visit, please get in touch – we’re here to help.
+441935717321What makes Potter House feel like home?
Rated 9.9/10 on carehome.co.uk
Read all reviews
View our sample activity plan
View our sample dining menu
Amenities
- Landscaped gardens
- En-suite shower rooms
- Cinema
- Salon
- Activity room
Get in touch with us
-
103 Highfield Road,
Yeovil, Somerset
BA21 4RJ
- 01935 513287
- jeeps.throw.roofs
- potterhouse@crystalcarecollection.co.uk
- Potter House on Facebook
Our all-inclusive pricing offers peace of mind that everything is covered by a single weekly fee.
Our clear, all-inclusive fee does not change based on a resident’s care needs.
£1,425 p/w
- Respite, residential or dementia care needs, our all-inclusive price remains the same.
- Personalised electronic care plan tailored to your needs by our highly qualified team
- Fully fitted, spacious bedroom with adjustable bed, smart TV, mini fridge and en-suite wetroom
- Relaxing bathrooms with specialist assisted bath
- A choice of nutritious meals, snacks and drinks including wine and beer
- Hair appointments at our on site salon and regular chiropody
- Use of all social spaces including cinema and garden rooms
- Laundry and daily housekeeping service and onsite maintenance support including gardening
- Full and varied programme of activities with something for every day of the week
- WiFi throughout, lifts and car parking
- Local GP service and medication management
- Daily newspapers & magazines
We offer residential, dementia and respite care at the highest quality. Our packages are tailored to best suit our residents needs.
At Potter House, we understand that transitioning to a care home can be a significant change, so we provide a warm, welcoming environment that promotes peace of mind. Our round-the-clock team offer attentive assistance, ensuring safety, comfort, and emotional well-being. We offer regular wellness checks, personalised care plans and encourage open communication with families to keep everyone involved. Our holistic approach provides an extra level of support, ensuring residents and their loved ones have peace of mind at all times.
At Potter House we have a deep understanding and commitment to supporting residents with cognitive challenges. Our team provide compassionate, person-centered care. We create a secure and stimulating environment, incorporating memory-enhancing activities and routines. Individualised care plans cater to unique needs, ensuring comfort and dignity. We prioritise safety and emotional well-being, implementing strategies to manage behavioural changes with patience and empathy. Our home offers a supportive and nurturing atmosphere where we are able to improve the quality of life for residents living with dementia while offering peace of mind to their families.
At Potter House, we offer much-needed relief and support to both caregivers and their loved ones. We welcome all individuals joining us for respite care with love and support. They will experience the same high standards of support and attention as all of our residents. Our dedicated and compassionate staff are trained to meet their unique needs before arrival. Whether a short-term stay or a planned respite period, we create a warm and welcoming environment where individual feel secure and cared for.
Potter House also welcomes older adults for day care support, offering companionship, fun activities and professional care within a homelike setting. Guests can enjoy freshly cooked meals, friendly conversation and relaxation while knowing experienced staff are close by to provide care when needed.
Care you can trust, every day.
What people are saying about us
At Crystal Care Collection, our residential services offer residents an extra layer of reassurance and support. We understand that transitioning to a care home can be a significant change, so we provide a warm, welcoming environment that promotes peace of mind. Alternatively, you can book an in-person tour.
Upcoming events
All the latest news from Potter House
Our dedicated team are passionate about making a positive impact on the lives of our residents.
Meg Cleal
General Manager
Meg Cleal
General Manager
Meg is an experienced care home leader with over seven years’ experience in adult social care, specialising in commissioning, service improvement and operational leadership.
Passionate about building positive cultures, Meg believes exceptional care starts with supported, empowered teams. Her hands-on leadership style focuses on creating environments where residents feel safe, valued and truly at home, while helping colleagues grow in confidence and deliver the highest standards of person-centred care.
Currently supporting Potter House as Interim General Manager whilst leading the commissioning journey for Weaverdale Gardens, Meg is excited to build a home from the ground up with quality, kindness and community at its heart.
Meg believes great care homes aren’t built by policies alone—they’re built by great people working together with a shared purpose to make every day meaningful for the residents they support.
Outside of work, Meg enjoys spending time with her family, walking her miniature dachshunds and exploring the Somerset and Dorset countryside.
Chloe Bale
Customer Relationship Manager
Chloe Bale
Customer Relationship Manager
Chloe brings a strong background in Primary Education to her role as Customer Relationship Manager at Potter House, along with excellent organisational, administrative, and people skills. She plays a key role in guiding prospective residents and their families through their journey, from initial enquiry through to moving in, ensuring each experience is supportive, informative, and reassuring.
Chloe is passionate about building meaningful relationships and is dedicated to creating a warm, safe, and welcoming environment for everyone who visits Potter House.
Originally from Dorset, Chloe moved to Somerset in 2021 with her partner, where they have since built a happy home with their two much-loved dogs, Ralphie the Golden Retriever and Milo the Cocker Spaniel.
Outside of work, Chloe enjoys spending time with family and friends, getting out for walks in the fresh air, and experimenting with baking, which she loves sharing with others.
Emily Barnes
Care Manager
Emily Barnes
Care Manager
With over 16 years of experience in health and social care, Emily brings a wealth of expertise, dedication, and heart to her role. Her career began in nursing homes, where she built a strong foundation in delivering compassionate, person-centred care.
Emily holds a Level 5 qualification in Leadership and Management and has successfully supported two care homes as an Interim Manager. She’s passionate about leading and supporting her team to deliver high-quality care and takes a particular interest in all things medication-related—always ensuring best practices and resident wellbeing are top priority.
Outside of work, Emily enjoys travelling, spending time with family and friends, and staying active at the gym.
Sam Cameron
Home Administrator
Sam Cameron
Home Administrator
Sam has worked in administration for over 35 years, gaining valuable experience across a wide range of sectors, both in the UK and abroad. She was fortunate enough to live and work in Morocco, where she developed a real appreciation for different cultures and languages and became fluent in both French and Moroccan Arabic.
After many years working in administration, Sam moved into the care sector five years ago, initially working in domiciliary care following lockdown. She then progressed into an Office Manager role, combining her extensive administrative experience with her growing passion for care. From there, Sam took on a Care Coordinator role at a care home close to home before moving into an Administrator position within the same home.
Looking for a new challenge and a role that would bring even greater job satisfaction, Sam discovered Potter House. As our Home Administrator, Sam brings a wealth of experience, excellent organisational skills and, most importantly, her enthusiasm for working as part of a team. She is particularly excited to get to know the residents, their families and her new colleagues, and to play a part in creating a welcoming and supportive environment at Potter House.
Outside of work, Sam is a very proud mum to four children — two girls and two boys — ranging in age from 28 to 11.