Merceode Lodge Care Home Welcomes Experienced General Manager Ahead of Opening in Marchwood

10 November 2025 Merceode Lodge

Merceode Lodge, a new, purpose-built residential and dementia care home set to open in Marchwood in the new year, has announced the appointment of Helen Chapman as its General Manager.

Helen is an accomplished professional with extensive experience as a Regional Manager, Operations Manager, and CQC Registered Manager within the Adult Social Care and Healthcare sectors.

Helen’s commitment to excellence has consistently resulted in “Gold Standard” service and improvements in quality outcomes across the care homes she has supported.

Helen is particularly passionate about wellbeing for both residents and colleagues and has introduced a range of initiatives within previous roles to promote holistic support.

Her vision for Merceode Lodge is to build a nurturing environment where residents can live fulfilling lives and staff feel valued, supported, and empowered to deliver the very best care. Helen said,

“I’m thrilled to be leading Merceode Lodge as we prepare to open our doors. My passion has always been creating environments where residents, families, and team members can thrive. I believe wellbeing and community should be at the heart of everything we do, and I’m excited to build a home that reflects that.”

With an all-inclusive approach, Merceode Lodge will ensure peace of mind for residents and their families, with no hidden bills or unexpected costs.
Merceode Lodge will provide high-quality residential and dementia care for up to 66 residents. Every bedroom will be ensuite, and residents will be able to enjoy a wide range of facilities including a cinema room and an on-site hair salon.

Merceode Lodge is located on Hythe Road, Marchwood, Southampton, SO40 4WT. To find out more about living at Merceode Lodge or about its commitment to sustainability, call 02381 102547, email [email protected] or visit crystalcarecollection.co.uk/care-homes/merceode-lodge/.

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