Job description:
General Manager – Luxury Residential Care Home (Commissioning)
Bicester
£65,000.00 – £75,000.00 per year
Monday – Friday, 09:00 – 17:00 (40 hours per week)
Who are we?
At Crystal Care Collection, we are committed to creating care homes that are not only luxury places for residents to live, but also wonderful places for our teams to work.
We believe our residents deserve the very best care, which is why we are dedicated to recruiting exceptional, compassionate individuals who share our values.
We are currently recruiting a General Manager for our brand new luxury residential care home in Bicester which iscurrently under construction and scheduled to open in September 2026. This is an exciting commissioning opportunity where you will play a key role in preparing the home for opening and building a high-performing team from the ground up.
The Role
As General Manager, you will have overall responsibility for the leadership and day-to-day running of the home, ensuring residents receive the highest standard of personalised care in a safe, welcoming and supportive environment.
You will lead and inspire your team while ensuring the home operates in line with CQC regulations, company policies and best practice.
Key Responsibilities
- Oversee the day-to-day management of the home, ensuring the highest standards of care and service.
- Lead the commissioning and opening of the home, including recruitment, training and team development.
- Ensure compliance with CQC regulations, the Health & Social Care Act and Health & Safety legislation.
- Recruit, develop and support a high-performing care team, providing supervision, training and leadership.
- Manage staffing levels, rotas and absence to ensure safe and effective service delivery.
- Oversee the financial performance of the home, including budgets and reporting.
- Promote the home through marketing, community engagement and relationship building.
- Welcome and support prospective residents and families, conducting assessments and tours.
- Maintain strong relationships with residents, families, professionals and local authorities.
What We Are Looking For
Essential
- Previous care home commissioning experience
- Strong leadership and people management skills
- Experience managing budgets and financial performance
- Knowledge of sales and marketing within the care sector
- Experience recruiting, developing and retaining staff
- Strong understanding of CQC regulations and the Health & Social Care Act
- Excellent communication and interpersonal skills
- Professional, compassionate and approachable leadership style
Desirable
- Knowledge of Oxfordshire County Council as a local authority
- Experience working with regulatory bodies
- Experience using Person Centred Software (PCS)
Why Join Crystal Care Collection?
We are passionate about supporting our teams and creating environments where people can grow and succeed.
We provide:
- Opportunities for career development and progression
- A supportive and collaborative working environment
- The chance to be part of an exciting new home opening
- The opportunity to make a meaningful difference to residents’ lives
✨ If you are an experienced care home leader looking for an exciting commissioning opportunity within a forward-thinking organisation, we would love to hear from you.
WE ARE UNABLE TO OFFER SPONSORSHIP
Our screening and recruitment process is conducted in line with Crystal Care Collections’ Safeguarding Policy.
To apply, please use the form below.