Merceode Lodge, Care home in Southampton
Merceode Lodge offers a truly modern approach to care, where residents are treated as individuals and supported to live life their way.
At Merceode Lodge, Southampton, we create a calm and comforting care home environment where every resident’s wellbeing comes first.
Nestled in the leafy surrounds of Hythe Road, just a short distance from the New Forest and Southampton Water, Merceode Lodge is a 66-bed care home offering high-quality residential, dementia and respite care. Inside, you’ll find spacious, en-suite rooms, elegant lounges and a beautifully landscaped sensory garden – all delivered with the warmth and attentiveness our care team is known for.
Our care home in Marchwood is thoughtfully designed and purpose-built, with a focus on community, independence and luxury. Our all-inclusive fee ensures that every aspect of life is covered – from daily newspapers to hairdressing, activities, day trips and restaurant-style dining. Families can relax knowing there are no hidden costs, while residents are free to enjoy each day with comfort and confidence.
Rated 8.2/10 on carehome.co.uk
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Facilities
- Landscaped gardens
- En-suite shower rooms
- Cinema
- Salon
- Activity room
Get in touch with us
-
Hythe Road,
Marchwood,
Southampton,
SO40 4WU
- 02381 102547
- family.spring.steep
- merceodelodge@crystalcarecollection.co.uk
Our all-inclusive pricing offers peace of mind that everything is covered by a single weekly fee.
£1,550 p/w
- Respite, Residential or Dementia Care needs, 
our all-inclusive price remains the same.
- Personalised electronic care plan tailored to your needs by our highly qualified team
- Fully fitted, spacious bedroom with adjustable bed, smart TV, mini fridge and en-suite wetroom
- Relaxing bathrooms with specialist assisted bath
- A choice of nutritious meals, snacks and drinks including wine and beer
- Hair appointments at our on site salon and regular chiropody
- Use of all social spaces including cinema and garden rooms
- Laundry and daily housekeeping service and onsite maintenance support including gardening
- Full and varied programme of activities with something for every day of the week
- WiFi throughout, lifts and car parking
- Local GP service and medication management
- Daily newspapers & magazines
We offer residential, dementia and respite care at
the highest quality. Our packages are tailored to best suit our residents needs.
At Merceode Lodge, we understand that transitioning to a care home can be a significant change, so we provide a warm, welcoming environment that promotes peace of mind. Our round-the-clock team offer attentive assistance, ensuring safety, comfort, and emotional well-being. We offer regular wellness checks, personalised care plans and encourage open communication with families to keep everyone involved. Our holistic approach provides an extra level of support, ensuring residents and their loved ones have peace of mind at all times.
At Merceode Lodge we have a deep understanding and commitment to supporting residents with cognitive challenges. Our team provide compassionate, person-centered care. We create a secure and stimulating environment, incorporating memory-enhancing activities and routines. Individualised care plans cater to unique needs, ensuring comfort and dignity. We prioritise safety and emotional well-being, implementing strategies to manage behavioural changes with patience and empathy. Our home offers a supportive and nurturing atmosphere where we are able to improve the quality of life for residents living with dementia while offering peace of mind to their families.
At Merceode Lodge, we offer much-needed relief and support to both caregivers and their loved ones. We welcome all individuals joining us for respite care with love and support. They will experience the same high standards of support and attention as all of our residents. Our dedicated and compassionate staff are trained to meet their unique needs before arrival. Whether a short-term stay or a planned respite period, we create a warm and welcoming environment where individual feel secure and cared for.
What people are saying about us
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All the latest news from Merceode Lodge
Helen Chapman
General Manager
Helen Chapman
General Manager
Helen is a committed and highly experienced professional with extensive experience as a Regional Manager, Operations Manager, and CQC Registered Manager across the adult social care, healthcare, and medical sectors.
Throughout her career, Helen has successfully created and led high-performing teams, consistently aligning operational delivery with company vision, values, and marketing strategies. She has a strong track record of implementing effective policies, processes, and procedures that deliver a ‘gold standard’ of customer service, while continuously improving resident pathways and overall experiences.
Helen is particularly passionate about wellbeing and has introduced wellbeing-focused initiatives across several care homes, benefiting both residents and teams. Outside of work, Helen leads a busy family life with her eight-year-old son and her much-loved (and mischievous) Dachshund, Dexter.
Jackie Gilbert
Front of House
Jackie Gilbert
Front of House
Jackie has worked in the care sector for over 27 years, dedicating her career to supporting older people and making a meaningful difference to their everyday lives. She began her journey in care as a carer, gaining valuable hands-on experience that has shaped her compassionate and resident-focused approach.
Throughout her career, Jackie has achieved a range of qualifications, including a Level 5 qualification in Management and Leadership. She is a strong advocate of person-centred care and is committed to ensuring residents enjoy a high quality of life within a warm, welcoming environment.
Jackie is delighted to be joining the Oyster Care Homes family and is very much looking forward to welcoming new residents and their loved ones to Merceode Lodge. Outside of work, she enjoys spending time with her family and taking relaxing walks along the beach.
Conor McManus
Care Manager
Conor McManus
Care Manager
Conor is the Care Manager at Merceode Lodge Care Home and is proud to be leading the home from its very beginning. He is committed to creating a welcoming environment where residents receive the highest standard of care and feel truly valued, supported, and at home.
Working closely with his dedicated team, Conor promotes a culture built on dignity, respect, and compassion, ensuring residents enjoy meaningful connections and a strong sense of community. He is passionate about shaping a care home known for quality, kindness, and excellence.
Outside of work, Conor enjoys spending time with his wife and their two German Shepherds, as well as appreciating life’s simpler pleasures through long walks and time spent in scenic surroundings.