Merceode Lodge, Care home in Southampton

Hythe Road, Marchwood, Southampton, SO40 4WU
Helen Chapman
General Manager
  • residential
  • dementia
  • respite
Opening Early 2026

Opening early 2026, Merceode Lodge offers a truly modern approach to care, where residents are treated as individuals and supported to live life their way.

At Merceode Lodge, Southampton, we create a calm and comforting care home environment where every resident’s wellbeing comes first.

Nestled in the leafy surrounds of Hythe Road, just a short distance from the New Forest and Southampton Water, Merceode Lodge is a 66-bed care home offering high-quality residential, dementia and respite care. Inside, you’ll find spacious, en-suite rooms, elegant lounges and a beautifully landscaped sensory garden – all delivered with the warmth and attentiveness our care team is known for.

Our care home in Marchwood is thoughtfully designed and purpose-built, with a focus on community, independence and luxury. Our all-inclusive fee ensures that every aspect of life is covered – from daily newspapers to hairdressing, activities, day trips and restaurant-style dining. Families can relax knowing there are no hidden costs, while residents are free to enjoy each day with comfort and confidence.

Facilities

  • Landscaped gardens
  • En-suite shower rooms
  • Cinema
  • Salon
  • Activity room

Get in touch with us

No hidden extras and no surprise bills.

Our all-inclusive package means you pay one fixed weekly price for everything. It includes everything you might expect from a luxury care home and lots more.

Of course your care, your laundry, meals, drinks and snacks and all our activities and entertainment are included in the price. But we also add in extras like a mini fridge and smart TV, hairdressing and chiropody, dining experiences with loved ones and lots more.

Merceode Lodge currently has a limited time opening offer where our all-inclusive fee is £1,475 per week.  Contact the team today to find out more.

All inclusive pricing

Rooms from £1,475

We offer residential, dementia and respite care at
the highest quality. Our packages are tailored to best suit our residents needs.

At Merceode Lodge, we understand that transitioning to a care home can be a significant change, so we provide a warm, welcoming environment that promotes peace of mind. Our round-the-clock team offer attentive assistance, ensuring safety, comfort, and emotional well-being. We offer regular wellness checks, personalised care plans and encourage open communication with families to keep everyone involved. Our holistic approach provides an extra level of support, ensuring residents and their loved ones have peace of mind at all times.

At Merceode Lodge we have a deep understanding and commitment to supporting residents with cognitive challenges. Our team provide compassionate, person-centered care. We create a secure and stimulating environment, incorporating memory-enhancing activities and routines. Individualised care plans cater to unique needs, ensuring comfort and dignity. We prioritise safety and emotional well-being, implementing strategies to manage behavioural changes with patience and empathy. Our home offers a supportive and nurturing atmosphere where we are able to improve the quality of life for residents living with dementia while offering peace of mind to their families.

At Merceode Lodge, we offer much-needed relief and support to both caregivers and their loved ones. We welcome all individuals joining us for respite care with love and support. They will experience the same high standards of support and attention as all of our residents. Our dedicated and compassionate staff are trained to meet their unique needs before arrival. Whether a short-term stay or a planned respite period, we create a warm and welcoming environment where individual feel secure and cared for.

Upcoming events

Upcoming event
2pm-4pm Merceode Lodge

14 February: Our Grand Opening

Join us for our Grand Opening — enjoy a guided tour of our beautiful home, meet our friendly team, and experience the warm atmosphere firsthand. Sample delicious dishes prepared by our talented kitchen team and discover what makes our home so special.

2pm-4pm Merceode Lodge 14 February: Our Grand Opening
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Let us show you around Merceode Lodge

Helen Chapman

General Manager

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Helen Chapman

General Manager

Helen is a committed and highly experienced professional with extensive experience as a Regional Manager, Operations Manager, and CQC Registered Manager across the adult social care, healthcare, and medical sectors.

Throughout her career, Helen has successfully created and led high-performing teams, consistently aligning operational delivery with company vision, values, and marketing strategies. She has a strong track record of implementing effective policies, processes, and procedures that deliver a ‘gold standard’ of customer service, while continuously improving resident pathways and overall experiences.

Helen is particularly passionate about wellbeing and has introduced wellbeing-focused initiatives across several care homes, benefiting both residents and teams. Outside of work, Helen leads a busy family life with her eight-year-old son and her much-loved (and mischievous) Dachshund, Dexter.

Jackie Gilbert

Front of House

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Jackie Gilbert

Front of House

Jackie has worked in the care sector for over 27 years, dedicating her career to supporting older people and making a meaningful difference to their everyday lives. She began her journey in care as a carer, gaining valuable hands-on experience that has shaped her compassionate and resident-focused approach.

Throughout her career, Jackie has achieved a range of qualifications, including a Level 5 qualification in Management and Leadership. She is a strong advocate of person-centred care and is committed to ensuring residents enjoy a high quality of life within a warm, welcoming environment.

Jackie is delighted to be joining the Oyster Care Homes family and is very much looking forward to welcoming new residents and their loved ones to Merceode Lodge. Outside of work, she enjoys spending time with her family and taking relaxing walks along the beach.

Conor McManus

Care Manager

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Conor McManus

Care Manager

Conor is the Care Manager at Merceode Lodge Care Home and is proud to be leading the home from its very beginning. He is committed to creating a welcoming environment where residents receive the highest standard of care and feel truly valued, supported, and at home.

Working closely with his dedicated team, Conor promotes a culture built on dignity, respect, and compassion, ensuring residents enjoy meaningful connections and a strong sense of community. He is passionate about shaping a care home known for quality, kindness, and excellence.

Outside of work, Conor enjoys spending time with his wife and their two German Shepherds, as well as appreciating life’s simpler pleasures through long walks and time spent in scenic surroundings.

Let us show you around Merceode Lodge

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